At DigiCapitals, we respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains who we are, how we collect, share, and use your information, and how you can exercise your right to privacy.
This Privacy Policy applies to the collection of personal information through our website, mobile applications, services provided by our platforms, and our widgets managed with interactive platforms and related support services (dgcapitals).
If you have any questions or concerns, please contact us via the contact details provided on our Contact Us page.
What Personal Information Do We Collect and Why?
The information we may collect about you falls into the following categories:
1. Information You Provide Voluntarily:
We collect the information you provide when using our services. This may include:
- Information submitted during registration, subscription, inquiries, or form submissions.
- Your name, email, phone number, and other contact information.
- Any personal information you provide when reporting issues, submitting support tickets, or communicating with our team.
- Transaction details when you engage in financial or business activities via our platform.
2. Information We Collect Automatically:
When you interact with our website or app, we may collect certain technical information automatically, such as:
- Device and browser data, including IP address, operating system, and browser type.
- Site usage patterns, location data, and interaction logs.
- Geographical location information through GPS, Wi-Fi, or Bluetooth, where allowed.
- Cookies and similar technologies to store preferences, recognize returning users, and analyze behavior for site improvement.
You may choose to disable cookies through your browser settings, though some parts of the site may not function properly as a result.
3. Information We Obtain from Third Parties:
Occasionally, we may receive personal information from third-party sources such as business partners or authorized data providers, including:
- Your name, professional or business details, and account-related insights.
- This data is used to enhance our services, verify identity, and maintain accurate records.
Advertising, Cookies, and Tracking Technologies
We may use advertising platforms, social media, and analytical tools to track and optimize our marketing efforts. These may include the use of:
- Cookies, pixels, and web beacons to collect information like browser type, referring sites, time spent, and user behavior.
- Information about how you interact with our advertisements, both on and off our website.
- Note: We do not allow third-party advertisements on our platform.
How Do We Use Your Personal Information?
We use the personal information we collect for the following purposes:
- To operate and improve our website and mobile applications.
- To provide services, features, and content you request.
- To manage user accounts and send notifications regarding account activity.
- For billing, invoicing, and administrative operations.
- To customize your experience and show relevant content.
- To respond to inquiries and provide customer support.
- To send service updates, marketing communications (where permitted), and other information of interest.
- To ensure compliance with our legal and contractual obligations.
- Any other purpose disclosed to you at the time of data collection, with your consent.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us through our Contact Us page at dgcapitals.com.